Ticket Availability
On TSY Mobile you can buy:
- Tram Only Tickets
- Bus & Tram Tickets
- Bus Tram & Train Tickets
Ticket Information
The tickets offer unlimited travel for the duration selected (1-day, 5-day bundles, 7-day and 28-day), geographical zones e.g. Sheffield, Rotherham or South Yorkshire and mode of transport e.g. tram only, bus and tram or bus, tram and train.
A range of adult, child, student, young person (18-22) and group tickets
are available.
Choosing the right ticket
Adult tickets:
Supertram tram only
- 1-day, 5-day bundles (5 day tickets for the price of 4), 7-day and 28-day tickets are available to purchase and are valid on Supertram & Tram Train services to Rotherham Central & Parkgate.
- Tickets are valid from the date of activation and are valid until the end of the service on the date they expire.
TravelMaster CityWide Sheffield bus and tram
- 1-day, 5-day bundles (5 day tickets for t1-day tickets are available to purchase and are valid on any bus and tram in Sheffield (including Tram Train services up to Meadowhall).
- Tickets are valid until the end of the service on the date they expire.
TravelMaster RConnect Rotherham bus and tram
- 1-day tickets are available to purchase and are valid on bus & trams only within the Rotherham TravelMaster zone.
- They are valid on Tram Train service as far as Meadowhall and can be used on any participating operator in the Rotherham area.
- Tickets are valid until the end of the service on the date they expire.
- They are not valid for use on any rail journey at any time.
- For full details visit www.sytravelmaster.com
TravelMaster SYConnect South Yorkshire bus and tram
- 1-day tickets are available to purchase and are valid on any bus & tram journeys within South Yorkshire.
- They are valid on Sheffield Supertram & Tram Train services to Rotherham Central & Parkgate
- Not valid for use on any rail journey at any time
- Accepted by all participating bus operators.
- Tickets are valid until the end of the service on the date they expire.
TravelMaster SYConnect+ South Yorkshire bus, tram and train
- 1-day tickets are available to purchase and are valid on any bus, tram and train journeys within South Yorkshire.
- Accepted by all participating bus, tram & rail operators.
- Tickets are validuntil the end of the service on the date they expire.
Under 18 tickets:
Supertram child tram only
- 1-day, 7-day and 28-day tickets are available to purchase and are valid on Supertram & Tram Train services to Rotherham Central & Parkgate.
- Valid only with Zoom Under 16 & Zoom 16-18 Travel Passes
- Tickets are valid from the date of activation and are valid until the end of the service on the date they expire.
TravelMaster GetAbout child South Yorkshire bus and tram
- 1-day tickets are available to purchase and are valid on Supertram & Tram Train services to Rotherham Central & Parkgate.
- Valid on any bus & tram journeys within South Yorkshire
- Valid only with Zoom Under 16 & Zoom 16-18 Travel Passes
- Not valid for use on any rail journey at any time
- Some special bus services are excluded
- Tickets are valid until the end of the service on the date they expire.
TravelMaster GetAbout+ child South Yorkshire bus, tram and train
- 1-day tickets are available to purchase and are valid on any bus, trams and trains within South Yorkshire.
- Valid on Sheffield Supertram & Tram Train services to Rotherham Central & Parkgate
- Valid only with Zoom Under 16 & Zoom 16-18 Travel Passes
- Some special bus services are excluded
- Tickets are valid until the end of the service on the date they expire.
Student tickets:
- 28-day tickets are valid on Supertram & Tram Train services to Rotherham Central & Parkgate.
- Must be used in conjunction with a valid U19 card, SHU card NUS Id card or NUS TOTUM card (including apprentice).
- Tickets are valid from the date of activation and are valid until the end of the service on the date they expire.
Group tickets:
- Supertram tram only 1-day and 7-day tickets are valid on Supertram & Tram Train services to Rotherham Central & Parkgate.
- Valid for up to 2 adults and 3 children under 16 travelling together (proof of age may be required)
- Tickets are valid from the date of activation and are valid until the end of the service on the date they expire.
5-day ticket bundles (flexi 5’s)
A 5-day ticket gives you 5-day tickets for the price of 4.
For Supertram tickets these tickets must be activated and used within 1 month. If it is not used, then the ticket will expire and cannot be used. No refunds are available.
For TravelMaster tickets the Flexi5 Ticket is valid for any separate day’s travel within 31 days from a date selected by you at point of purchase. You are responsible for using all the days of validity and no refund or replacement will be provided for any days not used at the end of the 31-day period selected.
Proof of ID
If you are aged under 18, you may be asked to show ID to prove you’re entitled to a discounted ticket.
To prove entitlement for under 18 tickets you can show your Zoom Under-16 or Zoom 16-18 travel pass.
To prove entitlement for student tickets you can show a valid U card, SHU card, student card, NUS Totum card or apprentice card.
How do I use my tickets?
Your ticket will appear as Available in your Ticket Wallet until you decide to activate it. When activated a scannable code appears and the countdown clock begins. The ticket will not expire until 02:30am the day after the date of expiry.
TravelMaster 1-day tickets (bus and tram; or bus, tram and train) work in a slightly different way and are just shown to the conductor / driver as a flash pass.
Full list of tickets available, how to show them to the conductor / driver and proof of eligibility
Tram only ticket | QR code | Flash pass | Eligibility travel card |
Adult 1 day | ✔ | ||
Adult 5 day | ✔ | ||
Adult 7 day | ✔ | ||
Adult 28 day | ✔ | ||
Child 1 day | ✔ | Zoom under-16 and Zoom 16-18 | |
Child 7 day | ✔ | Zoom under-16 and Zoom 16-18 | |
Child 28 day | ✔ | Zoom under-16 and Zoom 16-18 | |
Student 28 day | ✔ | U Card, SHU Card, NUS TOTUM | |
Group 1 day | ✔ | Zoom under 16 (for children) | |
Group 7 day | ✔ | Zoom under 16 (for children) | |
TravelMaster bus & tram | QR code | Flash pass | Eligibility |
Adult CityWide 1 day | ✔ | ||
Adult RConnect 1 day | ✔ | ||
Adult SYConnect 1 day | ✔ | ||
Child GetAbout 1 day | ✔ | Zoom under-16 and Zoom 16-18 | |
TravelMaster bus, tram and train | QR code | Flash pass | Eligibility |
Adult SYConnect+ 1 day | ✔ | ||
Child GetAbout+ 1 day | ✔ | Zoom under-16 and Zoom 16-18 |
Using your mobile tickets:
Travel is only permitted where evidence of a valid ticket can be provided to the conductor/driver. For QR code tickets it is your responsibility to ensure your phone battery has enough power to last your journey. If you are not able to power your phone to show your ticket to the conductor/driver then you will be required to purchase another ticket for your journey.